Being a Chrysler Jeep Certified Dealership, Larry H. Miller Chrysler Jeep Avondale is here to provide you with the latest information about the major recall. The quickest way for us to help you determine if your vehicle is affected, please call our Recall Hotline (866) 979-1507, or fill out the form on this page. Our certified service staff will scan your vehicle's VIN to determine if it is necessary to bring it in for service.
If your vehicle is determined to be affected by the recall, we have numerous options for you. One of the options is to have us BUY BACK your vehicle that is affected. We make the process quick and EASY FOR YOU. All you have to do is fill out the form on this page, or call us at (866) 979-1507 so we can make sure your car qualifies. Our staff will reach out to you within 24-48 hours with your options.
August 17, 2015 - FIAT Chrysler Automobiles is handling 23 different vehicle safety recalls that involve more than 11 million affected vehicles. They are offering two different options to their customers; the customer can get their vehicles repaired by a certified dealer, or purchase a defective vehicle back from the owners. Only vehicles that are affected by this recall qualify for this buy back program. If you own any Chrysler, Jeep, Dodge, Ram or Fiat, fill out the form on this page to see your vehicle qualifies.
It didn't take long for Fiat Chrysler Automobiles to take action on the Jeep Cherokee hacking incident. The company initiated a voluntary safety recall on Friday to update 1.4 million vehicles equipped with the 8.4-inch Uconnect touchscreen. On Tuesday, Wired released a report on two computer experts who succeeded in remotely hacking and taking control of a Cherokee from miles away using the Web-connected infotainment system. Charlie Miller and Chris Valasek were able to control the Jeep's dashboard functions, steering, brakes and transmission from a laptop."
Check out how this hacker took over the Jeep Cherokee right from his living room! Technology provides us with amazing new things everyday, but it also opens up some scary situations. The good news is, Chrysler has acted quickly on getting this fixed and we are here to help you with this fix. Check out the video and fill out the form on this page to get the latest information on your vehicle.
Sunday, July 26, 2015
Contact: Gordon Trowbridge, 202-366-9550, Public.Affairs@dot.gov
Automaker admits failures and agrees to federal oversight, buy backs and record penalty
WASHINGTON - U.S. Transportation Secretary Anthony Foxx announced today that Fiat Chrysler Automobiles has acknowledged violations of the Motor Vehicle Safety Act's requirements to repair vehicles with safety defects and will submit to rigorous federal oversight, buy back some defective vehicles from owners, and agreed to a $105 million civil penalty, the largest ever imposed by the Department's National Highway Traffic Safety Administration.
The enforcement action comes after a July 2 public hearing at which NHTSA officials outlined problems with Fiat Chrysler's execution of 23 vehicle safety recalls covering more than 11 million defective vehicles. Fiat Chrysler has since admitted to violating the Safety Act in three areas: effective and timely recall remedies, notification to vehicle owners and dealers and notifications to NHTSA.
"Today's action holds Fiat Chrysler accountable for its past failures, pushes them to get unsafe vehicles repaired or off the roads and takes concrete steps to keep Americans safer going forward," said Secretary Foxx. "This civil penalty puts manufacturers on notice that the Department will act when they do not take their obligations to repair safety defects seriously."
In a consent order issued by NHTSA, Fiat Chrysler commits to take action to get defective vehicles off the roads or repaired. Owners of more than half a million vehicles with defective suspension parts that could cause the vehicle to lose control will have the opportunity to sell their vehicle back to Fiat Chrysler. Owners of more than a million Jeeps that are prone to deadly fires either will have the chance to trade their vehicle in for above its market value, or will receive a financial incentive to get their vehicle remedied.
The consent order requires FCA to notify vehicle owners eligible for buybacks and other financial incentives that these new options are available.
The automaker also agrees to unprecedented oversight for the next three years, which includes hiring an independent monitor approved by NHTSA to assess, track and report the company's recall performance.
"Fiat Chrysler's pattern of poor performance put millions of its customers, and the driving public, at risk," NHTSA Administrator Mark Rosekind said. "This action will provide relief to owners of defective vehicles, will help improve recall performance throughout the auto industry, and gives Fiat Chrysler the opportunity to embrace a proactive safety culture."
The company must pay a $70 million cash penalty - equal to the record $70 million civil penalty the agency imposed on Honda in January. In addition, Fiat Chrysler must spend at least $20 million on meeting performance requirements included in the Consent Order. Another $15 million could come due if the independent monitor discovers additional violations of the Safety Act or the Consent Order.View the Consent Order
Stay connected with NHTSA: Search for open recalls with VIN look up
If you own a recalled vehicle that has not been repaired for the one of the following campaigns, you have two options. You can have your vehicle repaired or get a refund for the vehicle. The refund amount will be the first purchase price minus depreciation, plus a premium of 10 percent more. Chrysler will notify eligible owners in the coming months.