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Directions Avondale, AZ 85323

  • Sales: (866) 979-1507
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  • Parts: (855) 227-9706

FCA Recall- VIN Recall - Chrysler Jeep Dodge Ram


Chrysler Jeep Dodge Ram Recall Hotline
(866) 979-1507


The Latest Information on FCA (FIAT Chrysler Automobiles) Buyback Program place by NHTSA

Being a Chrysler Jeep Certified Dealership, Larry H. Miller Chrysler Jeep Avondale is here to provide you with the latest information about the major recall. The quickest way for us to help you determine if your vehicle is affected, please call our Recall Hotline (866) 979-1507, or fill out the form on this page. Our certified service staff will scan your vehicle's VIN to determine if it is necessary to bring it in for service.

If your vehicle is determined to be affected by the recall, we have numerous options for you. One of the options is to have us BUY BACK your vehicle that is affected. We make the process quick and EASY FOR YOU. All you have to do is fill out the form on this page, or call us at (866) 979-1507 so we can make sure your car qualifies. Our staff will reach out to you within 24-48 hours with your options.

August 17, 2015 - FIAT Chrysler Automobiles is handling 23 different vehicle safety recalls that involve more than 11 million affected vehicles. They are offering two different options to their customers; the customer can get their vehicles repaired by a certified dealer, or purchase a defective vehicle back from the owners. Only vehicles that are affected by this recall qualify for this buy back program. If you own any Chrysler, Jeep, Dodge, Ram or Fiat, fill out the form on this page to see your vehicle qualifies.

"On the heels of Jeep Cherokee hack, Chrysler, Jeep, Ram and Dodge owners will get a USB drive in the mail

It didn't take long for Fiat Chrysler Automobiles to take action on the Jeep Cherokee hacking incident. The company initiated a voluntary safety recall on Friday to update 1.4 million vehicles equipped with the 8.4-inch Uconnect touchscreen. On Tuesday, Wired released a report on two computer experts who succeeded in remotely hacking and taking control of a Cherokee from miles away using the Web-connected infotainment system. Charlie Miller and Chris Valasek were able to control the Jeep's dashboard functions, steering, brakes and transmission from a laptop."

Affected vehicles include:

  • 2013-2015 Dodge Viper
  • 2013-2015 Ram 1500, 2500 and 3500 pickup trucks
  • 2013-2015 Ram 3500, 4500 and 5500 chassis cab trucks
  • 2014-2015 Jeep Grand Cherokee and Cherokee
  • 2014-2015 Dodge Durango
  • 2015 Chrysler 200, 300, Dodge Charger and Challenger

Source:AutoWeek.com

Hacker from home takes over the steering wheel of a Jeep Cherokee

Check out how this hacker took over the Jeep Cherokee right from his living room! Technology provides us with amazing new things everyday, but it also opens up some scary situations. The good news is, Chrysler has acted quickly on getting this fixed and we are here to help you with this fix. Check out the video and fill out the form on this page to get the latest information on your vehicle.


Video Courtesy of USA TODAY

Here is the latest post from NHTSA

Source:NHTSA

U.S. DOT Announces FIAT Chrysler enforcement action

NHTSA 38-15
Sunday, July 26, 2015
Contact: Gordon Trowbridge, 202-366-9550, Public.Affairs@dot.gov

Automaker admits failures and agrees to federal oversight, buy backs and record penalty

WASHINGTON - U.S. Transportation Secretary Anthony Foxx announced today that Fiat Chrysler Automobiles has acknowledged violations of the Motor Vehicle Safety Act's requirements to repair vehicles with safety defects and will submit to rigorous federal oversight, buy back some defective vehicles from owners, and agreed to a $105 million civil penalty, the largest ever imposed by the Department's National Highway Traffic Safety Administration.

The enforcement action comes after a July 2 public hearing at which NHTSA officials outlined problems with Fiat Chrysler's execution of 23 vehicle safety recalls covering more than 11 million defective vehicles. Fiat Chrysler has since admitted to violating the Safety Act in three areas: effective and timely recall remedies, notification to vehicle owners and dealers and notifications to NHTSA.

"Today's action holds Fiat Chrysler accountable for its past failures, pushes them to get unsafe vehicles repaired or off the roads and takes concrete steps to keep Americans safer going forward," said Secretary Foxx. "This civil penalty puts manufacturers on notice that the Department will act when they do not take their obligations to repair safety defects seriously."

In a consent order issued by NHTSA, Fiat Chrysler commits to take action to get defective vehicles off the roads or repaired. Owners of more than half a million vehicles with defective suspension parts that could cause the vehicle to lose control will have the opportunity to sell their vehicle back to Fiat Chrysler. Owners of more than a million Jeeps that are prone to deadly fires either will have the chance to trade their vehicle in for above its market value, or will receive a financial incentive to get their vehicle remedied.

The consent order requires FCA to notify vehicle owners eligible for buybacks and other financial incentives that these new options are available.

The automaker also agrees to unprecedented oversight for the next three years, which includes hiring an independent monitor approved by NHTSA to assess, track and report the company's recall performance.

"Fiat Chrysler's pattern of poor performance put millions of its customers, and the driving public, at risk," NHTSA Administrator Mark Rosekind said. "This action will provide relief to owners of defective vehicles, will help improve recall performance throughout the auto industry, and gives Fiat Chrysler the opportunity to embrace a proactive safety culture."

The company must pay a $70 million cash penalty - equal to the record $70 million civil penalty the agency imposed on Honda in January. In addition, Fiat Chrysler must spend at least $20 million on meeting performance requirements included in the Consent Order. Another $15 million could come due if the independent monitor discovers additional violations of the Safety Act or the Consent Order.

View the Consent Order

Stay connected with NHTSA: Search for open recalls with VIN look up

FIAT Chrysler Recalls: FAQs

  1. MY CAR WAS RECALLED BECAUSE IT HAS A DEFECTIVE SUSPENSION. HOW CAN I CONFIRM I'M ELIGIBLE FOR BUY BACK?

  2. If you own a recalled vehicle that has not been repaired for the one of the following campaigns, you have two options. You can have your vehicle repaired or get a refund for the vehicle. The refund amount will be the first purchase price minus depreciation, plus a premium of 10 percent more. Chrysler will notify eligible owners in the coming months.

    Loosening of the rear axle pinion nut causing loss of vehicle control (NHTSA Recall ID 13V-038):

    Vehicles under recall:

    • 2009 model year Chrysler Aspen
    • 2009 model year Dodge Durango
    • 2009-2012 model years Dodge Ram 1500
    • 2009-2011 model years Dodge Dakota

    Failure of the left tie rod assembly resulting in loss of steering control (NHTSA Recall ID 13V-527):

    Vehicles under recall:

    • 2008-2012 model years Dodge Ram 4500
    • 2008-2012 model years Dodge Ram 5500

      Failure of the left tie rod assembly resulting in loss of steering control (NHTSA Recall ID 13V-529):

      Vehicles under recall:

    • 2008 model year Dodge Ram 1500
    • 2008-2012 model years Dodge Ram 2500
    • 2008-2012 model years Dodge Ram 3500
  3. I OWN A DODGE RAM THAT WAS RECALLED BECAUSE OF TIE ROD ASSEMBLY PROBLEMS. WHY AM I EXCLUDED FROM GETTING ANY INCENTIVES?

  4. If you own a 2006-2008 model years Dodge Ram 1500, 2003-2008 model years Dodge Ram 2500, or 2003-2008 model years Dodge Ram 3500 that was recalled because the left tie rod assembly can fail resulting in loss of steering control (NHTSA Recall ID 13V-528), you are not eligible for an incentive under the Consent Order because you can have your vehicle repaired by a Fiat Chrysler dealer. However, you may contact Chrysler directly to find out if they are offering further incentives.
  5. MY JEEP GRAND CHEROKEE IS UNDER RECALL, WHAT INCENTIVES ARE AVAILABLE FOR ME?

  6. If you own a model year 1993-1998 Jeep Grand Cherokee (ZJ) that is under recall due to a defective gas tank that can catch fire if the vehicle is struck from behind (NHTSA Recall ID 13V-252), and have not yet had it fixed, you have two options. You can receive a $100 gift card when you bring your vehicle in for repair or you can trade-in your vehicle.If you trade-in your vehicle, you will receive a trade-in incentive of $1,000 over the fair market value of the vehicle. The combined total will be credited to the owner to purchase another Fiat Chrysler vehicle.Chrysler will notify all eligible customers no later than August 24, 2015. Vehicles that have already received the recall remedy are not eligible for gift cards or trade-in.
  7. I OWN A JEEP GRAND CHEROKEE (WJ) THAT IS COVERED BY A SERVICE CAMPAIGN NOT A RECALL. CAN I GET A GIFT CARD OR TRADE-IN MY CAR?

  8. If you own a model year 1999-2004 Jeep Grand Cherokee (WJ) and have not yet participated in Fiat Chrysler's service campaign, you are eligible to receive a $100 gift card when you bring your vehicle in for inspection. Your vehicle is not eligible for trade-in under the Consent Order. However, you may contact Chrysler directly to find out if they are offering further incentives.Chrysler will notify all eligible customers no later than August 24, 2015.
  9. I OWN A JEEP LIBERTY (KJ) THAT WAS RECALLED BECAUSE OF A FAULTY FUEL TANK. CAN I GET A GIFT CARD OR TRADE-IN MY CAR?

  10. If you own a model year 2002-2007 Jeep Liberty (KJ), and have not yet repaired your vehicle, you are eligible to receive a $100 gift card when you bring your vehicle in for repair. Your vehicle is not eligible for trade-in under the Consent Order. However, you may contact Chrysler directly to find out if they are offering further incentives.Chrysler will notify all eligible customers no later than August 24, 2015. Vehicles that have already received the recall remedy are not eligible to receive gift cards.
  11. I RESPONDED TO MY RECALL NOTICE AND RECEIVED THE REPAIR FOR MY JEEP GRAND CHEROKEE. IS MY CAR SAFE TO USE?

  12. Yes.
  13. I ALREADY HAD MY RECALLED JEEP GRAND CHEROKEE REPAIRED, BUT I DON'T FEEL SAFE. WILL FIAT CHRYSLER BUY BACK MY VEHICLE?

  14. If your vehicle has been remedied it is safe to use. While your vehicle is not eligible for trade-in under the Consent Order, you may contact Chrysler directly to find out if they are offering further incentives.For more information on Fiat Chrysler Recalls, visit www.safercar.gov/rs/chrysler/index.html

FCA Chrysler Jeep Dodge Ram Buyback Recall - Send Me the Latest Info

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